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American Airlines has an active presence across all the social media platforms. Contacting the customer support team of phone number for american airlines through the official social media accounts of American Airlines is another medium which is most commonly used when there nothing serious or urgent that the customer wants to communicate. You need to follow the social media accounts and send them a message explaining your problem or your query in detail. The customer support representative will revert to you as soon as possible but again, the time is not specified. So you cannot expect your urgent queries to be resolved soon if you are reaching out to the customer support team through the social media platforms. Website:- https://www.airtripsadvisor.com/how-do-i-talk-to-american-airlines-customer-service/