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The digital era has seen a dramatic shift in how we access and use services. Online service marketplace platforms have developed as a formidable force, transforming traditional service sectors and linking service providers with customers in unexpected ways. In this essay, we will look at the emergence, expansion, and effect of on-demand service platforms, with AV Hero serving as a case study.
On-demand service platform have altered a variety of businesses by giving consumers instant access to a wide range of services. They provide convenience, flexibility, and personalisation, but they also pose regulatory and worker-rights issues. The on-demand economy is likely to progressively challenge established service delivery paradigms as technology advances.
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