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The MB-240 exam is a Microsoft Dynamics 365 Field Service certification exam that focuses on verifying the candidate's knowledge and skills in the field service management module. This exam is intended for professionals who want to validate their expertise in configuring and deploying Dynamics 365 Field Service solutions.

In this article, we will take a closer look at the MB-240 exam, including its objectives, format, and preparation tips.

Exam Objectives

The MB-240 exam is designed to test the candidate's abilities in the following areas:

Configuring field service applications: This section tests the candidate's ability to configure various aspects of Dynamics 365 Field Service, such as scheduling, inventory, and work orders.

Managing field service operations: This section tests the candidate's ability to manage field service operations by creating and managing work orders, invoices, and contracts.

Managing resources and assets: This section tests the candidate's ability to manage field service resources and assets, including work hours, facilities, and equipment.

Integrating field service applications: This section tests the candidate's ability to integrate Dynamics 365 Field Service with other Microsoft applications, such as Dynamics 365 Sales and Power Automate.

Exam Format

The MB-240 exam certification consists of approximately 40-60 multiple-choice questions, which must be answered within 120 minutes. The exam fee is $165 USD, and it can be taken online or in person at a Microsoft testing center.

Preparation Tips

To prepare for the MB-240 exam, candidates should follow these tips:

Understand the exam objectives: Candidates should review the exam objectives and ensure they understand each area thoroughly.

Practice using Dynamics 365 Field Service: Candidates should have hands-on experience using Dynamics 365 Field Service to gain practical knowledge of the application.

Study Microsoft documentation: Candidates should study Microsoft documentation related to Dynamics 365 Field Service, such as the product documentation and implementation guide.

Take practice exams: Candidates should take practice exams to assess their knowledge and identify areas where they need improvement.

Join a study group: Candidates can join study groups or forums to discuss exam topics and share their knowledge with others.

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Conclusion

The MB-240 exam is an essential certification exam for professionals who work with Dynamics 365 Field Service. By passing this exam, candidates can validate their expertise in configuring and deploying field service solutions. By following the tips outlined in this article, candidates can increase their chances of passing the exam and advancing their careers in the field service management industry.