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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1 by Joseph Michelli

• The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1
  

• Joseph Michelli
  

• Page: 304
  

• Format: pdf, ePub, mobi, fb2
  

• ISBN: 9780071548335
  

• Publisher: McGraw-Hill Professional Publishing
  

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