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[PDF READ ONLINE] Never Split the Difference: Negotiating as if Your Life Depended on It | A former FBI hostage negotiator offers a new, field-tested approach to negotiating ? effective in any situation.After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders, and terrorists. Never Sp