[EBOOK] 📚 Raving Fans: A Revolutionary Approach To Customer Service Hardcover – May 19, 199
[EBOOK] 📚 Raving Fans: A Revolutionary Approach To Customer Service Hardcover – May 19, 1993 Read Online
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BOOK SUMMARY :
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.America is