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Navigating Dubai's roads efficiently requires thoroughly understanding the Salik toll system. This guide provides comprehensive information on where to purchase Salik tags, step-by-step installation instructions, maintenance advice, and how to perform a Salik balance check.

What is Salik?

Salik, meaning "open" or "clear" in Arabic, is Dubai's electronic toll collection system introduced in 2007 to manage traffic flow on major highways. Vehicles passing under Salik gates are automatically charged AED 4 per crossing, deducted from the user's Salik account. As of 2013, there is no daily cap on toll charges; each trip through a Salik gate incurs a fee.

Where to Buy Salik Tags

Acquiring a Salik tag is the first step to ensuring uninterrupted travel through Dubai's toll gates. Here are the primary avenues to purchase one:

• Petrol Stations and RTA Centers: Physical outlets such as petrol stations and Roads and Transport Authority (RTA) customer service centers offer Salik tags for AED 100, which includes a preloaded balance of AED 50.
  

• Online Purchase: Alternatively, you can buy a Salik tag through the official Salik website for AED 120, including a AED 50 balance. The additional AED 20 covers delivery charges. Ensure that delivery is available in your area before opting for this method.
  

How to Install Your Salik Tag

Proper installation of the Salik tag is crucial for accurate toll deductions. Follow these steps to affix the tag correctly:

1. Clean the Windshield: Thoroughly clean and dry the interior side of your windshield to ensure the tag adheres properly.
   

2. Determine Placement: For most vehicles, position the tag behind the rearview mirror on the passenger side, at least 5 cm away from the mirror to avoid obstruction.
   

3. Peel the Adhesive Backing: Carefully remove the adhesive backing from the tag, avoiding contact with the sticky surface to maintain its adhesiveness.
   

4. Affix the Tag: Align the tag horizontally with the top of the rearview mirror area and press it firmly against the glass, smoothing out any air bubbles.
   

5. Secure the Adhesion: Press down firmly on the tag for about 30 seconds to ensure a strong bond with the windshield.
   

Important: Avoid removing or repositioning the tag once installed, as this can damage it and render it unreadable at toll gates.

Maintenance Tips for Your Salik Tag

To ensure the longevity and functionality of your Salik tag, consider the following maintenance tips:

• Regular Cleaning: Gently clean the tag and the surrounding windshield area with a soft cloth to prevent dirt buildup that could interfere with the tag's readability. Avoid using harsh chemicals that might damage the tag.
  

• Avoid Obstructions: Ensure no stickers or objects are placed near the tag, as they can obstruct the signal between the tag and the toll gate sensors.
  

• Monitor for Damage: Regularly inspect the tag for any signs of damage, such as cracks or peeling. If the tag is damaged, contact Salik customer service for a replacement to avoid potential fines.
  

How to Perform a Salik Balance Check

Keeping track of your Salik balance is essential to avoid insufficient funds when passing through toll gates. Here are several methods to check your balance:

• Salik Website:
  

  • Visit the official Salik website.
    

  • Click on the "Check My Balance" icon.
    

  • Enter your mobile number and vehicle plate details as prompted.
    

  • Click "Check Balance" to view your current balance.
    

• Salik Mobile App:
  

  • Download the Salik app from the Google Play Store or Apple App Store.
    

  • Open the app and log in to your account.
    

  • Your current balance will be displayed on the home page.
    

• Dubai Drive App:
  

  • Download the Dubai Drive app from your device's app store.
    

  • Log in using your digital ID.
    

  • Navigate to the Salik section and select "Know Your Balance."
    

  • Enter your Salik account number and code to view your balance.
    

• Salik Call Center:
  

  • Dial 800 72545.
    

  • Select your preferred language.
    

  • Follow the prompts to log in to your customer account using your account number and PIN.
    

  • Your balance will be announced during the call.
    

Additional Considerations

• Vehicle Changes: If you sell your car or acquire a new one, remove the existing Salik tag and purchase a new one for the new vehicle. The tag is linked to your Salik account, not the vehicle itself.
  

• Fines for Non-Compliance: Driving through a Salik gate without a valid tag or with insufficient balance can result in fines. Ensure your tag is properly installed and your account is sufficiently funded to avoid penalties.
  

• Exemptions: Certain vehicles, such as those belonging to people of determination, ambulances, RTA public buses, school buses, and military and police vehicles, are exempt from Salik tolls. Electric vehicles are not exempt, although free Salik tags were offered until 2019.
  

By following this comprehensive guide, you can ensure a seamless experience with Dubai's Salik toll system, from purchasing and installing your Salik tag to maintaining it and keeping track of your balance.