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THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

'Riveting' Adam Grant
'Stupendous' The Week
'Brilliant'

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Book ID Asin: B018FHCPDO
Book Title: Never Split the Difference: Negotiating as if Your Life Depended on It
Book Author: Chris Voss,Tahl Raz
Book Format and Price:
Book Format Name: Kindle
Book Format Price: $4.38
Book Format Name: Audiobook
Book Format Price: $0.00
Book Format Name: Hardcover
Book Format Price: $17.99
Book Format Name: Paperback
Book Format Price: $9.85
Book Format Name: MassMarket Paperback
Book Format Price: from$12.03
Book Format Name: AudioCD
Book Format Price: $21.34
Book Price: $6.70
Book Category: Kindle Store, Kindle eBooks, Business & Money and unknown
Book Rating: 26,841 ratings

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss,Tahl Raz Book Review

Name: stedlaw
Rating: 5.0 out of 5 stars
Title: This is one of the two best books anyone can read on negotiation
Date: Reviewed in the United States on May 19, 2016
Review: My bona fides: I have professionally negotiated for over thirty years. Do it daily. I've taken approximately 20 hours of graduate study in negotiation and conflict resolution. I occasionally lecture on the subject.

My rating: This is one of the two best books anyone can read on negotiation. The other is Cialdini's famous, "Influence: The Art and Science of Persuasion." While there are many good books on the subject, I can't think of any others that are as complete and useful as these.

Advice: Remember that negotiation is a practice. You will be best aided by these books by taking a chapter at a time and practice the ideas and techniques. Practice them on your family, on your colleagues and on your friends. (Forget pets. Dogs are too obliging and cats too indifferent.)

Name: Yan-David Erlich
Rating: 5.0 out of 5 stars
Title: This book changed my life and could change yours. What is stopping you from reading it?
Date: Reviewed in the United States on August 28, 2016
Review: My guess is around 70% of my purchases are made on Amazon: it's a lot of stuff, both for home and for my company. This is the first item (across all categories) that I've written a review for. I'm compelled because this book has changed my life, and I suspect it can change yours — What do you have to lose by reading it?

I thought I’d learned what I needed to know about negotiation. I went to a prestigious business school and took their negotiation class, learning all about Getting Yes, BATNA, and other fancy acronyms. I’d also had to bargain my share in both work and personal life. Yet, I felt like the tools I’d been given were meant for some alternate reality where people are totally dispassionate, rational robots, doing math in their heads to get to logical outcomes. The negotiations I’d been in with were instead with passionate, irrational (including myself) humans, sometimes getting angry or sad, often making decisions that didn’t “make any sense” (to me). I was pretty sure the negotiation outcomes we were getting to were subpar, both for me and for them: a lot of splitting the difference, mostly to make the negotiations — which felt uncomfortable for all parties — stop.

Note, when I mean “negotiation”, I’m speaking pretty broadly: from “negotiating" with my fiancée on who should walk the dog tonight, to negotiating with an employee on why this feature needed to be built urgently, to negotiating with an angry customer who’d called me angry about something, to negotiating with my parents on wedding plans, the list goes on. Each negotiation tougher and more emotional than the next, yet with tools that told me emotions didn’t matter. Huh?

I don’t remember how I came across Never Split the Difference, but man, am I glad I did. The book exposed me to a whole different way of negotiating, questioning the rational toolkit I’d been given in business school and replacing it with a more human set of tools. This set based on psychology and understanding of normal human emotions. It builds on empathy and active listening skills, layers on ways to label emotions and ask open-ended calibrated questions. It includes polite ways to say “no” without offending the other party, and many more. Most importantly it builds a framework that lets you deeply understand what the other party needs, wants, and desires, and work with them to achieve an outcome where you get your goals met — without ever “splitting the difference” again.

And it has worked wonders. Since reading this book, I have:
- Forged a better relationship with my fiancée by actively listening to her before jointly finding solutions
- Negotiated successful resolutions to emotionally charged topics with parents and friends
- Brought angry customers — who felt we had failed them — back from the brink to trusting us again
- Forged a better relationship with my business partners by understanding how they value time, silence, relationships, surprises, etc…
- Gotten discounts on things that I didn’t think could be discounted, just by using my name
- Gotten to the front of the waiting line at busy restaurants
- Said no to bad deals, because no deal is better than a bad one
- the list goes on.

I warn you that this book is the start of a rabbit hole that you might want to keep digging down. I’ve recommended this book to anyone who will listen, personally bought it 29 times as a gift for friends & coworkers alike, taken an online class (taught by the author’s son, a brilliant negotiator in his own right), etc...

Negotiation, in the broadest sense as described above, is something I want to become an expert in, because I now understand that every conversation is a negotiation. This is likely the most useful skill you can learn and apply.

It all started with this book. Are you too busy to read it?

Name: BM
Rating: 3.0 out of 5 stars
Title: Chris Voss is an impressive guy, BUT..
Date: Reviewed in the United States on April 27, 2017
Review: The book is roughly is 60% war stories, 20% sales pitch for the book and courses and only 20% how to. Starting on the very first page it tries to make you believe Chris's son has been kidnapped, then reveals it's just a scenario at Harvard, which sets the tone early.

Rather than spending your money and time on this book, I would suggest taking a look at Voss's YouTube videos, he says everything in the book in less than 10 min across a few different vids, minus all the war stories, and you get more out of it, because you hear his tone and the way he puts things.

Read the whole thing, was a bit disappointed, promises the world until the last page, but doesn't really deliver.

Name: Dan Liesener
Rating: 1.0 out of 5 stars
Title: Careless Printing Cuts Off Pages
Date: Reviewed in the United States on March 24, 2019
Review: This book started off as a great, helpful read. Unfortunately, as I started to get deeper in the book, the printing began to cut off major pieces of pages, causing important details to be missing. I am enjoying the book and want to finish reading it, but I don’t want to continue to miss items on pages. I tried to exchange the book for a new one, but Amazon’s return policy will not allow me to do so. It seems unfair that the only way to read the whole book is to purchase another copy.

Name: Lance
Rating: 2.0 out of 5 stars
Title: Should be a 5 minute video
Date: Reviewed in the United States on February 27, 2020
Review: Imagine this: Let's say you pay a private music teacher $50 for a one hour music lesson. The teacher then spends 15 minutes providing you with instruction, and the other 45 minutes relaying stories and anecdotes of how she came to learn these lessons herself during her long career as a world-class performer.

You would fire the teacher.

This is my least favorite genre of book - the bait and switch non fiction. Expert promises to share expertise with you, then writes a book that is 90% autobiography and 10% useful, actionable information.

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