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Payroll update issues in QB can lead to common error codes, like QuickBooks error PS036. This error code can prevent users from completing the update process and can arise due to an invalid payroll agreement or an incorrect PSID, among other possible reasons. If you are encountering QuickBooks error code PS036, you can perform the resolution steps given below to terminate the issue once and for all.

You can reach out to our team of QB technicians at +1-855-738-2784 to get direct guidance with the payroll update issues in QB in case the solutions given in this blog seem too complex or challenging to comprehend.

What are the Common Reasons and Scenarios Leading to QuickBooks Desktop Error PS036?

QuickBooks error message PS036 can occur due to the main causes and possible factors mentioned below -

1. The payroll subscription status in QB might be invalid, expired, outdated, or inactive, which can prevent users from completing the update process.
   

2. The service key or the company file's PSID might be incorrect or invalid, and the EIN number might be inaccurate while running the payroll updates.
   

3. Your QuickBooks Desktop version might be old or outdated, and the incompatible version might prevent users from running the latest payroll features.
   

4. Essential files, like the paysub.ini file, might not be running correctly, and these files might be damaged, corrupted, broken, or missing from the system.
   

5. There are multiple payroll agreements in your QB app, and these agreements are active with an inactive direct deposit agreement, which can cause payroll access issues.
   

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Detailed Methods to Terminate QuickBooks Payroll Error PS036

QuickBooks payroll update error PS036 can be easily addressed by using the quick solutions given below -

Solution 1 - Modify the INI File Name from the My Computer Section to Repair File Damage

You can eliminate QB error code PS036 by renaming the paysub.ini file from the My Computer tab.

1. The paysub.ini file is a hidden file, so access the Organize tab from the My Computer section to choose Folder and Search Options, followed by hitting the View section.
   

2. Checkmark the Show Hidden Files and Folders option, go back to the My Computer section to locate the paysub.ini and right-click on the file name to choose the Rename button.
   

3. Add OLD to the file name to edit the extension and hit Enter to save the changes, followed by rerunning the payroll updates in QB.
   

Solution 2 - Review the Payroll Subscription from the Account/Billing Tab of the Employees Section

Issues with the payroll updates can be fixed by validating the payroll subscription status from the employees menu.

1. Open QuickBooks and go to the Employees menu by signing in to the Payroll Service Account, followed by accessing the Account/Billing Info section.
   

2. Log in to the Payroll Account Management Portal and locate the EIN from the Details tab to ensure it is correct; otherwise, hit Edit.
   

3. Click Update after changing the EIN, hit Close to restart the PC, and check the status of the PS036 error code in QB.
   

Conclusion

QuickBooks error PS036 can be easily rectified by using the detailed solutions given in this blog. In case these steps are ineffective on the payroll issues, you can get direct assistance from our QB support team by dialing +1-855-738-2784 to resolve the error code on priority.

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